Platinum Service


As a topbonus Platinum Card holder, your needs, queries and suggestions are very important to us. You can reach your personal topbonus agent on the exclusive Platinum Hotline between 8 am and 10 pm, Mondays to Fridays – all for the cost of a local call in Germany, Austria or Switzerland. Of course, the Platinum Service can also be reached by fax or email. At times when the Hotline is not available, our topbonus team staff will make it their priority to look after you.


This benefit can only be enjoyed by Platinum members.