Check-in

Check-in closing times at our departure airports

To ensure that the check-in procedure is problem-free and that the aircraft can take off on time, please note the following:

  • As a rule, our check-in desks open 120 minutes before the scheduled departure time.
  • For departures to the USA and Canada you can check in up to 180 minutes before your scheduled departure time, and for departures from the USA and Canada up to 240 minutes beforehand.
  • Depending on the outbound airport, the counters close 30 minutes, 45 minutes, 60 minutes or 90 minutes before the scheduled departure time. Please refer to the table below for the exact check-in deadlines for your outbound airport.  

 
Please note that when travelling with animals to be carried in the hold, check-in closes 60 minutes before take-off for short and medium-haul flights and 90 minutes before take-off for long-haul flights.


We are unable to check in passengers arriving at the check-in desk after the check-in deadline. These passengers lose their entitlement to be carried on the flight and do not have any right of reimbursement, issue of a credit note or free rebooking. This check-in deadline will remain the same even if the departure of the flight is delayed.

Even if you have checked in online or by mobile, you must be in possession of your boarding pass and have checked in your baggage before the published check-in deadline.

Passengers who have used the online check-in option (Web Check-in) and who are only carrying cabin baggage should arrive at the appropriate gate by the time shown on their boarding pass.

Please also note that, depending on the airport, the time you spend waiting at the check-in desk and at the security controls is likely to vary. You should also consider that you might have to travel considerable distances within the airport.

Web Check-in

Check-in deadlines at individual airports

 

30 min
Alicante
Amsterdam
Basel
Berlin
Berlin - Schönefeld
Berlin - Tegel
Billund
Budapest
Cologne/Bonn
Gdansk
Geneva
Gothenburg
Graz
Hamburg
Hanover
Ibiza
Innsbruck
Karlsruhe/Baden-Baden
Krakow
Leipzig
London - Gatwick
Malaga
Memmingen
Munich
Münster/Osnabrück
Nuremberg
Paderborn Lippstadt
Paris
Paris - Charles de Gaulle
Saarbrucken
Salzburg
Stuttgart
Sylt
Valencia
Vienna
Warsaw
45 min
Aalborg
Ancona
Araxos
Athens
Barcelona
Bari
Bologna
Brindisi
Cagliari
Catania
Chania
Copenhagen
Corfu
Dusseldorf
Florence
Frankfurt
Helsinki
Heraklion
Kalamata
Karpathos
Kos
Lamezia Terme
Madrid
Malta
Milan - Linate
Milan - Malpensa
Naples
Nizza
Palermo
Palma de Mallorca
Pescara
Rhodes
Rome - Fiumicino
Samos
Santorini
Stockholm - Arlanda
St Petersburg
Thessaloniki
Tivat
Venice
Zakynthos
Zurich
60 min
Aberdeen
Agadir
Amman
Anapa
Bahrain
Belgrade
Birmingham
Boston MA
Brussels
Bucharest
Calvi
Cardiff
Chelyabinsk
Chicago IL
Delhi
Doncaster - Sheffield
Edinburgh
Faro
Fuerteventura
Funchal
Genoa
Glasgow
Gran Canaria
Hurghada
Irkutsk
Islamabad
Jakarta - Soekarno
Jersey
Karachi
Kazan
Keflavík
Kosice
Krasnodar
Kuala Lumpur
Kuwait
Lahore
Lanzarote
Larnaca
Ljubljana
London
London - City Airport
London - Heathrow
Manchester
Marrakesh
Menorca
Moscow - Domodedovo
Muscat
Newcastle upon Tyne
Novosibirsk
Ohrid
Olbia
Orlando FL
Ostrava
Perm
Ponta Delgada
Prague
Praslin
Pula
Rome
Rostov
Samara
Seychelles
Singapore
Skopje
Sochi
Sofia
Southampton
Split
Sta Cruz De La Palma
Tehran
Tel Aviv
Tenerife South
Ufa
Varna
Voronezh
Yakutsk
Yekaterinburg
90 min
Abu Dhabi
al-Ain
Bangalore
Bangkok
Banja Luka
Brisbane
Calcutta
Cancún
Chengdu
Chennai/Madras
Colombo
Curacao
Dammam
Dar es Salaam
Dubai
Dubrovnik
Fort Myers FL
Goa Dabolim Airport
Havana
Ho-Chi-Minh-City
Hong Kong
Hyderabad
Jeddah
Johannesburg
Kochi
Los Angeles CA
Malé
Melbourne
Miami FL
Mumbai
Nagoya
Nairobi
New York NY - J.F. Kennedy
Oulu
Peking
Perth
Phuket
Podgorica
Puerto Plata
Pune
Punta Cana
Riga
Riyadh
San Francisco CA
Sarajevo
Seoul
Seoul - Incheon
Shanghai - Pudong
Sydney
Tallinn
Tampere
Tokyo - Narita
Turku
Varadero
Vilnius
Zagreb