Welcome to airberlin's Guest Relation Team

Dear airberlin customer,

We would like to apologize in advance for any inconvenience caused. You can register your complaint quickly and easily using our online form.

It is our aim

  • to examine your concern as quickly as possible.
  • to let you have our response promptly.
  • to adjust our services to correlate with our customers' needs and requirements.

Please leave us your contact details so that we can contact you if we have any queries. A written account of the facts and the provision of the necessary documents will help us to examine and assess the matter in question.

Thank you!

You have already submitted your complaint and would like to make additions or you have further inquiries.
Do you wish to notify us of a new complaint?

Please complete the form below. Please use the same data as in your existing operation.


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