Free baggage allowance
The free baggage allowance for checked baggage is defined by the piece concept. The free baggage allowances included in the ticket price vary, depending on the fare and service class booked and the destination. Overview of fare conditions »
For children under 2 years of age (infants) the baggage allowance is one bag weighing up to 23 kg, regardless of the service class. Children aged between 2 and 11 years have the same baggage allowances as adults. Except in JustFly: no checked baggage is included in this fare category but can be added to your booking by calling our Service Center » up to 48 hours prior to departure. A buggy/push chair, child's car seat and travel carry cot can, of course, be checked in free of charge.
Information about the free baggage allowance for holders of a topbonus Card Service/Silver/Gold/Platinum »
A single item of hand baggage may not exceed 8kg (10kg with laptop) and dimensions may not exceed 55cm x 40cm x 20cm. According to the fare and service class booked, you can take the following cabin baggage allowances on board with you: Overview of fare conditions »
Passengers in airberlin’s business class may take a second item of cabin baggage weighing up to 8 kg on board (except on flights to / from the USA and Canada: one item of hand luggage).
We recommend that passengers carry valuables, medication, perishable or fragile items in their cabin baggage. The information concerning limitation of liability as detailed in the booking confirmation also applies. In addition please refer to our General terms and conditions of business »
Please note the EU cabin baggage regulations » This also includes regulations for purchases from duty-free or onboard shops.
As a rule, the following articles are not permitted on board:
1. Articles that could put the aircraft, onboard equipment or persons at risk, in particular
- compressed gases,
- oxidising, radioactive, caustic and corrosive or magnetising substances,
- flammable substances,
- toxic or aggressive substances,
- any kinds of liquid, i.e. articles or substances that are classified as dangerous goods in accordance with the dangerous goods regulations.
2. Articles that are unsuitable for carriage on account of their weight, size or nature.
Passengers may not carry the following items in their cabin baggage or on their person:
- Weapons of any kind, in particular firearms, as well as blunt or pointed/edged weapons
- Ammunition and explosive substances of any kind
- Sharp objects, e.g. knives, scissors, ski poles and walking sticks
- Blunt instruments that can cause injury, e.g. golf clubs and snooker cues
- Lighters filled with lighter fluid
The following articles may only be carried in checked baggage:
- Razor blades
- Toy guns and commercially available toys that could be used as a weapon
- Sports rackets and other sports and leisure equipment that could be used as a weapon
- Knitting needles
- Any other sharp objects, such as knives, scissors, tail combs and syringes (except for certified medical purposes)
The following items may only be carried in hand baggage:
- Individual (rechargeable) lithium batteries with a rating of over 100 Wh to 160 Wh as spare cells for electronic devices, e.g. laptops, mobile phones, watches and cameras; maximum quantity: 2
The list of prohibited articles is not final and can be added to at any time. Additional regulations may apply to certain flights. Furthermore national regulations, as well as the IATA dangerous goods regulations must be complied with. The airline can provide a copy of these regulations on request.
Additional and excess baggage
For bookings with departure after 1st June 2013, new additional and special baggage regulations
For bookings with departure before 1st June 2013, you will find the baggage
allowances in our fare overview »
No additional baggage can be booked for children under two years of age.
Please note that checked baggage items may not weigh more than 32 kg for reasons of security and health and safety. On flights to/from Bangkok checked baggage items may not exceed the dimensions 1m x 4m x 1m.
If you wish to check in baggage items weighing more tha 32 kg, please contact our Service Center.
Payment of excess baggage fees in USD is only possible in the USA/Canada.
Sports and special baggage
Instead of a suitcase, you can also use your free baggage allowance to check in sports and special baggage. If the sports baggage you wish to check in exceeds the free baggage allowance included in your fare, you have the option of checking it in as a separate item of baggage under the excess baggage conditions » currently in force. Sports and special baggage must be registered in advance.
Since the space available in the cargo hold is limited, we recommend that you register your baggage well in advance.
Except JustFly fare: it is not possible to transport sports baggage in this fare category.
Bookings for sports and special baggage can be made while making the online booking or subsequently up to 48 hours before departure under Optional Extras » (provided the reservation has been booked via airberlin.com) or via our Service-Centre ». There you will also receive information about transporting musical instruments, oversized baggage, breakable baggage, etc.
|Type||Advice||registration takes place up to 48 hours to take-off|
|Sports for the disabled||Sports or racing wheelchair||yes|
Surfboard (with sail and mast)/Bodyboard/Kiteboard/
|packed in soft case or similar||yes|
|handlebar parallel to frame, pedals turned inwards;|
packed in soft case or similar
|Golf bag, clubs and golf balls||yes|
|Skis or snowboard,|
ski poles and boots
|diving belt, empty compressed-air cylinders, diving lamps (bulb or battery must be removed)||yes|
|Note||Fee per route if registration takes place up to 48 hours to take-off||Registration|
|Short-haul/ Medium-haul »||Long-haul »|
Sports weapon and associated ammunition
|Ammunition (max. 5 kg) and weapon must be separated||50 EUR||75 EUR / 100 USD||yes|
1) only on short-haul and medium-haul flights
Carriage of pets
Pets can be carried either in the cabin or in the hold, depending on the animal's weight and size. Pets must be carried in an enclosed container that is leak-proof and escape-proof. They must have enough space to be able to stand in their normal position. They must also have space to lie down. The pet carrier must be provided by the passenger. For pet carriage charges please refer to the details below.
Except JustFly fare: it is not possible to transport pets in this fare category.
If you want to travel with your pet, you can book this while making the online booking or subsequently up to 48 hours before departure via Optional extras » (provided the booking was made via airberlin.com) or at our Service-Centre ». As space is limited, please contact our Service-Centre before booking to find out whether there is still enough room on your preferred flight for pets to be carried in the hold.
Blind passengers can of course take their guide dog into the cabin free of charge.
Special regulations apply to rodents. The airline does not carry reptiles of any kind. If you have any further queries please contact our Service-Centre »
Pets weighing up to 6 kg
You can take dogs and cats with you into the cabin if they are in a suitable pet carrier (max. measurements 55 x 40 x 20 cm, adequate ventilation) that weighs no more than 6 kg with contents. The animal’s head is not allowed to protrude from the pet carrier nor is the animal permitted to leave the carrier at any time during the flight. On no account are passengers allowed to place the pet carrier on a seat, not even if an additional seat has been purchased.
Due to the nature of the seats, pets cannot be carried in the business class section of the cabin.
If you are travelling with a pet in the cabin, please note that, for security reasons, you can only make a seat reservation for a window seat (subject to a fee).
Pets weighing more than 6 kg
Pets weighing more than 6 kg including the pet carrier are transported in the hold. They must also be in a suitable pet carrier. Please note that all carriers used to transport animals in the hold must have a water/feed container that can be filled from outside. The water/feed container must not be filled during the flight.
Charges for the carriage of pets
|Note||Fee per route if registration takes place up to 48 hours take-off||Registration|
|Short-haul/Medium-haul »||Long-haul »|
|Pets in the cabin|
(up to 6 kg incl. carrier)
|in suitable carrier (max. dimensions 55 x 40 x 20 cm)||30 EUR||100 EUR/140 USD||yes|
|Pets in hold|
(over 6 kg incl. carrier)
|in suitable carrier||75 EUR||150 EUR/200 USD||yes|
The customer bears sole responsibility for ensuring that all legal requirements and restrictions associated with the importation and exportation of animals are met. As a general rule the passenger is liable for all damage and consequential damage caused by the animal or carriage of that animal.
Carriage of animals is governed by the IATA Live Animals Regulations, which the airline will provide on request.
On 1st October 2004 EU regulations on the veterinary conditions for the movement of pets » came into force. These regulations are designed to avoid the spread of rabies. If you wish to take your pet with you when you travel, you will need to find out about the relevant entry regulations. Please read the regulations before booking. Alternatively you can obtain information from your vet, veterinary authority or border control post.
Please bear in mind that the shipping of pets on flights to and from the United Kingdom is not permitted!
Damaged and lost baggage
If your baggage has been damaged or lost (misdirected), please contact the Lost & Found desk on arrival, where you will be asked to complete a claim form.
If you are unable to do this, please send a written claim to the following address without delay if your baggage has been damaged:
Air Berlin PLC & Co. Luftverkehrs KG
Abt. Kundenservice / Customer Service Dept.
Saatwinkler Damm 42-43
Fax: 0049 (0)30-3434 1909
Or fill in our contact form »
If you are searching for baggage, please contact the Lost & Found Office to which you reported your loss. You will find the contact details at the top of your loss notice.
If your lost baggage is not found within 5 days, please contact our Central Baggage Tracing Office which is responsible for detailed searches after 5 days:
Baggage Express GmbH
Central Baggage Tracing Office
Fax: 4930 2016 32 827
Or fill in our contact form »
Have you lost or left personal items in the cabin?
If so, please contact the lost luggage or lost property office at the airport where your plane landed. If your enquiries there are unsuccessful, please contact our Central Baggage Tracing Office from the 20th of the following month.
Please use the contact form » for this purpose.
Items such as cars and motor cycles can, in principle, be carried on flights operated by the airberlin group. For information about procedure and booking please contact LEISURE CARGO GmbH by telephoning
49 (0)211-941 8795 or by sending an e-mail to: email@example.com